Privacy Policy for 3Dup

Effective Date: 6/25/2025
Contact: contact@3dup.io
Legal Entity: Brilabs Solutions LLC

Brilabs Solutions LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes what personal data we collect and how we use, store, and share it.

1. Information We Collect

a. User-Provided Information

When you use the App, we collect:

  • Username
  • Name
  • Email address

b. Automatically Collected Information

We may automatically collect:

  • Device type and OS
  • IP address
  • Crash logs and analytics
  • Usage data (e.g., number of scans)

We do not collect or store your photos or generated 3D assets unless explicitly required for support or debugging.

2. How We Use Your Information

We use your information to:

  • Provide and improve the App
  • Authenticate users
  • Manage subscriptions and in-app purchases
  • Respond to inquiries
  • Analyze usage patterns

3. Sharing of Information

We do not sell or rent your personal information.
We may share data with:

  • Third-party services (e.g., RevenueCat, Firebase) as necessary to operate the App
  • Legal authorities, when required by law

4. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. If you delete your account, we will erase your data within 30 days unless otherwise required.

5. Your Rights

You may:

  • Request access to your data
  • Correct or update your data
  • Delete your account
  • Opt out of analytics (where applicable)

To exercise these rights, contact us at contact@3dup.io.

6. Children’s Privacy

The App is not intended for children under 13. If we discover we have collected data from a child under 13, we will delete it immediately.

7. Security

We follow industry standards to protect your data, including secure APIs and encrypted communications. However, no system is 100% secure.

8. Third-Party Services

We rely on the following services:

  • RevenueCat (subscription handling)
  • Firebase (analytics and crash reporting)

Their privacy policies govern their use of your data.

9. Changes to This Policy

We may update this Privacy Policy. You will be notified of major changes via email or app notifications.

10. Contact Us

If you have any questions about this Privacy Policy, reach out at:
📧 contact@3dup.io